Dear JuCoin users:
To provide a better service experience, JuCoin will be updating its system and wallet system at 22:00 UTC+8 on January 2nd. This upgrade will bring higher security, smoother operation experience, and stronger functional support!
In this process, we will migrate user data and optimize the wallet system. Please pay special attention to the following matters:
System upgrade and user data migration:
Registration function suspension: Registration function will stop at 19:00 (UTC+8) on January 2nd. If you need to register, please wait for the new system to be launched before operating. The upgrade time is expected to take 12 hours. Thank you for your understanding and support.
Asset security: We have made adequate preparations for data migration. If you find any abnormal or doubtful assets after the update, please contact the platform customer service in time. We will do our best to serve you.
Wallet system upgrade and currency address change:
Coining address update: After this upgrade, users coining addresses on various chains will change. Please log in your account after the system upgrade and get the latest coining address on the wallet page, and update and save it in time to avoid using old addresses for recharging.
Incorrect recharge processing:
Before February 1, 2025: If you mistakenly recharge the asset to the address in the old system, please contact customer service for assistance.
After February 1, 2025: Due to server resource limitations, assets mistakenly recharged to the old address will no longer be processed. Please be informed.
Thank you for your trust and support of JuCoin! We will continue to work hard to provide you with a safer and more convenient service experience. Please look forward to the launch of the new version!
JuCoin team
January 2, 2025