The Fiat Transaction Service Agreement (hereinafter referred to as "this Agreement") is a supplementary part of the User Agreement of the JuCoin platform (https://www.jucoin.com, hereinafter referred to as "this Website"), applicable to the fiat transaction services of this Website. The User Agreement and other terms of this Website also apply to all users of this platform. Before continuing to use the fiat transaction services of this Website, please read and fully understand the content of this Agreement carefully. By choosing to continue operating or using the fiat transaction functions of this Website in any way, you are deemed to have read, understood, and agreed to accept this Agreement. Please note that the content of this Agreement may be modified or updated at any time without prior notice to you. Any modifications or updates to this Agreement will notify users 7 days in advance through announcements on this Website or other appropriate means. If you do not agree with the modifications, you can stop using this service within the notification period; otherwise, it will be deemed that you accept the modified Agreement. We recommend that you regularly check the content of this Agreement to ensure that your understanding is up-to-date and accurate. If you continue to use the services of this Website after any modifications or updates, it indicates that you agree to accept the modified Agreement. For user convenience, this Agreement may provide multiple language versions. In case of conflicts or ambiguities between different language versions, the Chinese version shall prevail, but this Website will make every effort to provide alternative versionsFor consistent and accurate translation
1. Interpretation
1. Fiat Trading: Refers to the over-the-counter trading service of digital assets provided by the JuCoin platform where you can place buy and sell orders on the fiat trading page to complete transactions with other users. All users must ensure the legality and reliability of their fiat trading funds.
2. Currency transaction rules: including all user agreements, currency transaction rules, terms, implementation rules, announcements and other contents currently published and to be published on this website.
3. Digital assets: usually refer to non-monetary assets that exist in the form of electronic data and have certain value. In this Agreement, digital assets refer to assets allowed to be traded on this platform, such as BTC, ETH, USDT, etc.
2. Usage norms and requirements
1. You need to ensure the legality of the digital assets and funds payment in the buy or sell orders posted on the fiat currency trading page. You must not post any information unrelated to digital asset transactions on the platform. Your trading activities must comply with the laws and regulations of your location and the fiat currency trading rules of this platform, and must not infringe upon the legitimate rights and interests of any third party.
2. When using the fiat currency trading services on this platform, if you post or accept buy/sell orders, it indicates that you agree to the prices and quantities displayed in the order. Once a transaction is confirmed, the price of the transaction will be locked, and neither party can modify or add any fees during the transaction process. The digital assets involved in the transaction will be held by this platform until the seller confirms receipt of full payment and completes the payment confirmation.
3. You should complete the payment according to the valid payment information provided by the seller on time. The payment method is agreed upon by you and the other party involved in the transaction, which may include online banking transfers, Alipay, WeChat, etc. This platform shall not be liable for any transaction disputes arising from payment channels not designated by this platform.
4. When conducting fiat transactions, please carefully check the type, quantity, price and payment information of the digital assets traded. Ensure that the recipient account or payment account you fill in belongs to you. If it involves other peoples accounts, you shall bear the legal consequences thereof.
5. You must maintain a good trading order, avoid belittling competitors, interfering with other transactions or improving your own credit through improper means. The platform has the right to take necessary measures to disrupt normal trading order, including closing trading orders and restricting account functions.
6. If you violate the regulations or affect the normal trading order in the process of trading, the Platform has the right to take measures as needed, such as closing the order or restricting the use of the account.
7. You should follow the principle of honesty and credit in the transaction process, ensure that the information released is true and effective, and fulfill your transaction commitment.
8. Users shall fulfill their relevant tax obligations in accordance with applicable laws, and the Platform will assist users to provide relevant transaction records according to legal requirements, but shall not bear any tax liability of users.
3. Cost
For the fee standards of the fiat currency transaction services provided by this platform, please refer to the "Service Fee Statement of the Fiat Currency Trading Platform".
4. Dispute settlement of digital asset transactions
1. If the buyer fails to complete the payment within the prescribed time, the seller may apply for appeal, and the order will be deemed cancelled after arbitration, and no dispute or change can be made again.
2. In case of any dispute between the buyer and the seller, either party may appeal through this platform. This platform will decide whether to release the transaction digital assets to one of the disputing parties according to the relevant provisions of the transaction terms, payment evidence and user agreement.
3. In case of transaction disputes, the buyer must provide proof of payment (such as screenshots of transfers, bank account numbers, etc.) within 24 hours as required by the platform. Users should submit appeals within 3 days after the dispute occurs, and the appeal materials should include but not be limited to transaction records, payment vouchers, etc. The platform will complete the preliminary review within 5 working days after receiving the complete materials and take corresponding measures based on the review results. If the platform suspects that the buyer is engaging in fraudulent behavior, it may provide relevant information to the seller to facilitate the recovery of funds and prevent fraudulent activities.
4. Providing false information or documents, making false claims, or any other acts intended to improperly influence the outcome of transactions will be deemed a violation of this Agreement. The arbitration decisions of this platform are binding, and by accepting this Agreement, users accept the arbitration mechanism; however, the platforms arbitration actions do not exclude users right to resolve disputes through legal means.
5. Liability Statement and Exemption
1. This platform only provides fiat currency trading services and strives to ensure a secure trading experience for users by conducting compliance reviews of the buy and sell information posted by users. However, due to the large volume and frequent changes in fiat currency trading information, the platform cannot review every transaction detail. Therefore, users should exercise caution in their judgment. This platform acts solely as a technical service provider for fiat currency transactions between users, and users are responsible for all legal liabilities and risks associated with the trading process.
2. In view of the particularity of digital asset transactions, users should pay attention to prevent anti-money laundering risks and verify the identity of the counterparty according to the KYC (Know Your Customer) principle, otherwise they may face risks such as asset freezing.
3. If the transaction information you publish violates this Agreement or the rules of this Platform, the Platform has the right to delete, shield relevant information or take other measures. The platform shall not be responsible for any losses arising therefrom, which shall be borne by the publisher.
4. If you violate laws and regulations or the fiat currency trading rules of this Platform, the Platform has the right to restrict or freeze your account and its assets, and take other reasonable measures to prevent the adverse consequences from expanding.
5. If your actions cause losses to the Platform (including direct losses and indirect losses, such as goodwill loss, legal fees, litigation fees, etc.), you shall compensate the Platform for all losses.
6. The Platform shall not be liable for the failure of transactions caused by network interruption, force majeure and other non-platform reasons, but will try its best to assist users to reduce losses.
7. The Platform shall make reasonable efforts to review the transaction content, but shall not guarantee that all information is completely true and error-free.
8. The Platform will strictly comply with data protection laws and regulations to properly protect users personal information. Without the consent of users, the Platform will not disclose users information to third parties, unless otherwise required by laws and egulations.
6. Commitment of asset legality
I/We commit that the source and purpose of the entrusted assets are legal and comply with relevant laws and regulations on anti-money laundering. Users must ensure that the source and purpose of the transaction funds comply with local laws and regulations on anti-money laundering (AML), counter-terrorism financing (CTF), etc. If it is found that users violate the above provisions, the platform has the right to take measures including but not limited to restricting asset withdrawals and reporting to regulatory authorities.
JuCoin has the right to request relevant proof to verify the legality of the source and use of assets. If you/your unit violate this commitment, JuCoin has the right to restrict the extraction of assets and bear the legal responsibility arising therefrom.
The interpretation of this Agreement shall follow the principle of fairness. If it is inconsistent with laws and regulations or regulatory requirements, the laws and regulations shall prevail, and the other terms shall remain valid. The right of interpretation belongs to JuCoin.